In your cover letter, please state your wage expectation.
Valley Natural Foods (EEO), a progressive natural foods retailer, is a relatively small enterprise in the high volume natural foods business. To keep our competitive edge, we set high standards for what we offer and how we present ourselves to our members and customers. Complete customer satisfaction is our goal.
We have high expectations for our employees as well. Everyone is expected to contribute to our success by achieving high productivity through proper time management, promptness, and setting of priorities. Customer service, safety, productivity and security are important concerns for the entire staff. We value open communication, education, employee feedback and hold periodic store and department meetings to allow for focused discussion among staff.
We pride ourselves on offering a competitive benefits package including health and dental insurance, life and long term disability coverage, paid time off as well as employee discounts. Not all positions include all benefits.
Successful Employee Characteristics:
· Remains adaptable, flexible and dependable to our dynamic business needs
· Uses excellent communication and listening skills
· Provides G.R.E.A.T. customer service and customer focus
· Has a high level of personal integrity and acts in an ethical manner
· Demonstrates a sense of urgency and a produces a high level of productivity
· Uses interpersonal skills to contribute to teamwork; using creativity and innovation while working
· Contributes to a safe work environment by working safely and encouraging others to do so
· Able to adapt to new and changing technology to improve productivity
· Takes initiative and calculated risks while supporting change and encouraging innovation
· Makes good use of web tools and on-line industry resources, can implement and manage web projects, has online marketing knowledge, aware of industry trends
· Keeps info organized/accessible, maintains clean/functional work space, works systematically/efficiently, manages time well
Performance Expectations Summary:
Promotions
· - Oversee storewide demo kiosk for all departments in coordination with Promotional Calendar.
· - Manage both departmental and vendor scheduling for demo kiosk, ensuring that all available demo hours are full.
· - Integrate vendor opportunities into other marketing programs (promotions, donations, presentations).
· - Photograph demos, food and events as needed; upload and color correct as needed.
· - Maintain and update specials, recipes, new product and coupons online (web, social media).
· - Know and uphold brand standards at all times; conduct quarterly brand reviews.
Education
· - Provide information to staff and customers about the food, products and services we offer.
· - Facilitate education committee and establish a quarterly calendar of classes and educational demonstrations.
· - Coordinate program of classes to support Education at the Co-op (New Directions, cooking, gardening).
· - Provide outreach to area organizations and schools for educational outreach and support.
· - Schedule, attend and facilitate health fairs and presentations; train ambassadors to assist.
· - Write and upload blog content to connect customers to the educational dimension of the demo program.
Ideal Qualifications:
Regular, predictable attendancePrevious customer service and public speaking experience with English proficiencyB.A. in Marketing, Communications or related field or 5-7 years professional, progressive experiencePrevious photography, design, presentation and writing experiencePrevious experience with desktop publishing, creative writing/editing and professional publishingPrevious experience in community relations and/or educationAbility to meet multiple demands and deadlines with high level of independenceProficiency in Microsoft Word, Office and POS systems and Adobe/Access/html codeExcellent time management, organizational and communication (oral, aural, and written) skillsDetail oriented and able to multi-task and remain flexible to the changing needs of the businessFamiliarity with natural foods, grocery industry or cooperatives
Physical Demands:
Ability to lift 20+ pounds occasionallyManual dexterity with ability to perform repeated actions for extended periods of timeAbility to be able to focus on and read a traditional computer screen or LCD monitor for up to 8 hours/dayAbility to sit, bend, and reach repeatedly for extended periods of time