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Tuesday, May 31, 2016

Cambria is seeking a Social Media Community Coordinator

Cambria is seeking a Social Media Community Coordinator to monitor, schedule and respond across all of Cambria’s social media platforms, and serve as the brand voice and source of engagement. To ensure all communication channels and messaging are aligned, this position will work closely with other Marketing teams, and across the organization, and report into the Social Media Manager.

Candidates must have prior experience and proven ability to quickly execute in a fast-paced, entrepreneurial environment while keeping an eye on the big picture. The ideal candidate is strategic, proactive, poised and known for successfully collaborating with internal partners and outside agencies.

Responsibilities:

  • Daily monitoring and scheduling on social media channels including: Facebook, Twitter, Instagram, LinkedIn, Houzz, Pinterest, YouTube and Glassdoor
  • Manage and respond (positive and negative) to all customer inquiries on Cambria’s social platforms and work with the Customer Care Team to respond appropriately
  • Use listening tools to monitor brand mentions, develop reports and identify opportunities for additional content needs or customer questions
  • Develop policies and procedures for ways in which to engage and report
  • Identify opportunities for user generated content and reach out for permission of photo usage
  • Support social manager with CambriaU, social audits and additional projects
  • Surface best-in-class social and digital competition and industry trends on a regular basis
  • Be available for event engagement remotely outside of traditional work hours
Qualifications and Experience
  • 2-4 years’ experience in social media and marketing
  • Previous social community management experience
  • Experience with social listening, publishing and engagement tools
  • Must have strong creative writing skills, organizational skills and business experience with social platforms and blogs
  • Proficient skills in Microsoft products, specifically Excel and PowerPoint
  • Digital native with the ability to navigate the online space with ease
  • Strategic to bring new ideas and tactical to accomplish daily duties
  • Ability to effectively manage time and multi-task
  • Ability to work independently and as a member of a team
  • Self-starter and highly motivated
  • 4 years bachelor’s degree in Marketing, Communications, Journalism or Public Relations
Apply now.