Candidates must have prior experience and proven ability to quickly execute in a fast-paced, entrepreneurial environment while keeping an eye on the big picture. The ideal candidate is strategic, proactive, poised and known for successfully collaborating with internal partners and outside agencies.
Responsibilities:
- Daily monitoring and scheduling on social media channels including: Facebook, Twitter, Instagram, LinkedIn, Houzz, Pinterest, YouTube and Glassdoor
- Manage and respond (positive and negative) to all customer inquiries on Cambria’s social platforms and work with the Customer Care Team to respond appropriately
- Use listening tools to monitor brand mentions, develop reports and identify opportunities for additional content needs or customer questions
- Develop policies and procedures for ways in which to engage and report
- Identify opportunities for user generated content and reach out for permission of photo usage
- Support social manager with CambriaU, social audits and additional projects
- Surface best-in-class social and digital competition and industry trends on a regular basis
- Be available for event engagement remotely outside of traditional work hours
- 2-4 years’ experience in social media and marketing
- Previous social community management experience
- Experience with social listening, publishing and engagement tools
- Must have strong creative writing skills, organizational skills and business experience with social platforms and blogs
- Proficient skills in Microsoft products, specifically Excel and PowerPoint
- Digital native with the ability to navigate the online space with ease
- Strategic to bring new ideas and tactical to accomplish daily duties
- Ability to effectively manage time and multi-task
- Ability to work independently and as a member of a team
- Self-starter and highly motivated
- 4 years bachelor’s degree in Marketing, Communications, Journalism or Public Relations
