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Monday, January 30, 2017

Digital River - Corporate Communications Specialist


Founded in 1994, Digital River is recognized as a leading global provider of Commerce-as-a-Service solutions.Companies of all sizes rely on Digital River’s multi-tenant, SaaS commerce, payments and marketing services to manage and grow their online businesses. Digital River has helped companies process more than $30 billion in online transactions, connecting B2B and B2C digital products and cloud service companies as well as branded manufacturers with buyers across multiple devices and channels, and nearly every country in the world. 

We are fortunate at Digital River to work with some of the e-commerce industry’s brightest talent. We have professionals on the ground in nearly every region of the world, including North America, Europe, Asia and Australia. Our employees are experts in e-commerce, e-marketing, creative site design and merchandising, global tax and compliance laws, fraud prevention, international payments and more. To attract and retain the best-of-the-best, we invest a great deal of time and effort in creating a community that people want to be part of and high performance culture where they can grow. 

Momentum is what we have and growth is our plan. We are looking for people who are energized by making an impact, having autonomy in their work and who want the ability to look back at what they have accomplished and say “wow.” If you are someone who loves being part of a team that is more like a family and likes to work for companies at the top of their game, join Digital River.

We are seeking a Corporate Communications Specialist in our Minnetonka, MN Office.

What You’ll Do:
          Internal Communications:
  • Work cross functionally and globally with enterprise-wide business units and departments to ensure that company initiatives with all-employee impacts are integrated into relevant communications plans and messaging and distributed on a timely basis.
  • Develop creative programs, activities and global internal communications that involve, inform and engage employees.
  • Manage the corporate Intranet site, developing, writing, editing and maintaining content, as well as ensuring it is accurate and consistent with the corporate style guide.
  • Provide support for employee communication vehicles, i.e. town halls, internal meetings, videos.
  • Support the development, writing, editing and distribution of HR communications that support business objectives and initiatives, e.g., plans, memos, announcements, etc.
  • Develop and implement formal and informal mechanisms to gather feedback, gauge needs and measure the success of communications initiatives.
    External communications:
  • Ensure that external messages and communications are relevant, consistent, credible and timely; share a unified, on-brand look and feel; and reflect the company's business priorities and a global perspective.
  • Provide support for Digital River’s global media relations program, including: drafting press releases and developing byline articles that are aligned with strategic markets and company initiatives.
  • Submit award and speaking opportunities that position Digital River’s as a leader in the ecommerce industry.
  • Develop content for social media platforms to promote Digital River’s business and support its position as a thought leader.
  • Monitor social media, respond to issues as needed, and engage in conversations on behalf of the company when appropriate, collaborating with internal teams (customer service) to craft responses.
Support the development of corporate events, including the company’s annual client conference, and staff industry events as a communications representative for the company.

What You’ll Need to Succeed:
  • Bachelor’s degree or equivalent experience.
  • The candidate should have 4-7 years of experience in a corporate communications function and demonstrate an understanding of a global audience.
  • Thorough knowledge of internal and external communications, including employee communications, public relations and social media, and the strategies and tools used within these fields.
    The preferred candidate must demonstrate:
  • Proven ability to develop and execute results-driven communications strategies that are aligned with business goals and objectives.
  • Excellent writing, editing, copywriting and proof-reading skills, supporting internal and external communications.
  • Experience working with WordPress required.
  • Experience overseeing video production.
  • Experience in measuring the effectiveness of internal and external communications and demonstrating return on investment.
  • An ability to set and manage priorities, resources, goals, and project initiatives.
  • Experience coordinating with communications professionals, vendors and agencies.
  • An ability to establish and meet deadlines, work under pressure and handle multiple priorities.
  • Ability to handle sensitive information with the highest level of confidentiality.
  • Strong and demonstrated organizational skills with high level of attention to detail.
  • Proficiency in MS office, social media platforms and an understanding of HTML, intranet-development experience.

Digital River provides numerous benefits to our employees. On-site benefits include:
  • Free Parking
  • Cafeteria and Starbucks Coffee
  • Workout facility and group fitness classes
  • Monthly bring-your-dog-to-work days
  • Recreation area with foosball, pinball, and table tennis
  • Massage therapist and chiropractor
  • Pond hockey games in the beautiful Digital River backyard
  • Friday social hour
  • Casual work environment with friendly faces
  • Other benefits include:
    • Digital River In Action, an employee volunteer organization aiding those in need in the Twin Cities area.
    • The Green Team, a resource acting in support of an environmentally conscious workforce.
  • Competitive benefits package to full time employees:
    • 401(k) plan
    • Medical-dental-vision and life insurance
    • Paid short and long-term disability
    • Holiday and vacation dayspply o

Digital River supports and embraces a diverse workforce as an Equal Employment Opportunity Employer.

Apply online.