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Tuesday, April 25, 2017

Living Well Disability Services - Volunteer Coordinator


Major Position Responsibilities
Essential Job Function under the Americans with Disabilities Act and ADA Amendments Act
  • Work with LWDS leaders to create volunteer opportunities that meet program needs and provide engaging and rewarding experiences for volunteers.
  • Promote LWDS volunteer opportunities and recruit volunteers. Seek out and engage groups and individuals from a variety of communities, organizations, diverse community groups, businesses, schools, religious organizations and other relevant community groups to develop mutually beneficial relationships. Oversee online recruitment.
  • Manage the agency’s volunteer program by providing support, supervision and evaluation of the volunteer force, overseeing the application and orientation process, assisting LWDS leaders with scheduling and training, and providing regular communication and feedback.  
  • Provide volunteer support for specific LWDS homes and people we support. Coordinate with Program Coordinators/Directors.
  • Support Fundraising and Communications programs by collaborating with Advancement Team on engagement opportunities for donors and volunteers, and identifying strategic partners for LWDS. Coordinate volunteers for agency events, create opportunities for in-kind giving, and manage the in-kind donation process. Assist with social media and other communication efforts, and participate in other Advancement Dept. activities as requested. Provide positive representation of LWDS through public relations and networking.
  • Manage the agency’s internship program by developing relationships with local colleges, working with LWDS leaders to develop intern job descriptions, scheduling interviews, managing the onboarding and orientation process and providing administrative support to supervisors. 
  • Retain volunteers through detailed communication and follow-up, training and encouragement, and acknowledgement/recognition.
  • Assist with managing volunteer tracking technology through Raiser’s Edge by ensuring volunteer and in-kind donation data is entered accurately and updated as needed, and by creating queries and reports as requested. 
  • Provide support to the Director of Advancement to develop and manage the volunteer program budget. 
  • Complete required trainings as scheduled, attend staff meetings, and maintain certifications for essential job functions.
  • Complete other tasks and responsibilities as assigned and/or needed to achieve Living Well Disability Services’ mission
Skills, Knowledge and Abilities
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the Volunteer Coordinator job effectively.
  • Bachelor’s Degree in a relevant field preferred, or equivalent combination of education and work experience. 
  • Ability to regularly travel throughout the metro area. Driver’s license and access to a personal vehicle required. 
  • Two-three years of supervisory work experience, preferably supervising volunteers.
  • Minnesota Association for Volunteer Administration (MAVA) Certificate in Volunteer Leadership is desired.
  • Experience with Raiser’s Edge preferred.
  • Excellent relationship, teambuilding, and leadership skills.
  • Ability to build and evaluate an effective volunteer program. Experience recruiting and coordinating large groups of volunteers for events.
  • Ability to be decisive and effective under pressure, and maintain composure in stressful situations.
  • Ability to work very well independently, with excellent skills in teamwork and collaboration.
  • Ability to be flexible and manage time. Some evening and weekend work is required.
  • Ability to communicate effectively, positively and professionally with supervisor, participants, staff, volunteers and others.
  • Have public presentation skills.
  • Have organizational skills and be able to multi-task in order to accomplish the day-to-day activities.
  • Possess computer skills, with experience in Microsoft Word, Excel, PowerPoint, and Outlook. Demonstrate ability to learn additional computer skills/program as necessary.
  • Ability to maintain confidentiality.
  • Ability to represent agency decisions constructively.
  • Ability to promote a professional work environment that is affirming, respectful and understanding of diverse people and people with disabilities.
  • Adhere to an ethical framework of boundaries in all interactions with guests, volunteers, staff and public.  
Apply now.