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Tuesday, December 12, 2017

Minnesota Judicial Branch - Internal Communication Consultant - Court Operations Analyst II

The Minnesota Judicial Branch is pleased to announce an opening for an experienced Internal Communications Consultant - Court Operations Analyst II with the State Court Administrator's Office. This role will be responsible for the development and maintenance of an internal communication program for Minnesota's court system.

This position will be responsible for the design and delivery of communications and marketing strategies that inform and engage court leaders, employees and other key stakeholders on the Judicial Branch's strategic initiatives and projects. The position will also work closely with organizational leaders to develop communication plans and messaging that help successfully navigate the Judicial Branch and its employees through change brought on by transformational initiatives.

The Internal Communications Consultant will develop and maintain internal communication programs by establishing, implementing, and revising the communication strategy for the Judicial Branch.This role recommends new communication mechanisms, tools, and applications to maintain effective communication, and decides/determines format, processes, and channels for internal messaging.

The successful candidate will be a self-starter, have outstanding interpersonal skills, and thrive in a fast-paced, professional setting. The work requires strong organizational skills, attention to detail, and excellent follow through.

Example of Dutues:
  • Advise and consult employees at all levels of the organization in the utilization of effective communication policies.
  • Participate in project teams to provide input on internal communication needs and requirements.
  • Support broader communication objectives and plans; prepare speeches, presentations, and materials for senior management; provide coaching for presentations; and write and edit content for publication in all media.
  • Manage the delivery of announcements, project updates, and strategic communications through the organization's intranet SharePoint site.
  • Develop, design, and distribute internal communication through multiple tools, including drafting emails, talking points, video scripts, intranet content, and newsletter articles.
  • Utilize desktop publishing and graphic design software to develop electronic newsletters, handouts, infographics, data dashboards, and intranet graphics.
  • Develop and revise content and delivery to ensure the methods used in communicating suit business and audience needs. Take steps to consolidate and connect communication as much as possible.
  • Provide education and training to employees on internal communication strategies, best practices, considerations, and utilizing change management methodologies.
  • Manage enterprise feedback mechanisms and integrate feedback collections into meetings and events.
  • Conduct surveys and research to monitor effectiveness of assigned communications programs.  Recommends program changes in response to survey results.

Knowledge, Skills and Abilities:

  • Knowledge of employee outreach and engagement, and applying best practices for proactive communication and engagement.
  • Knowledge of technical applications, mechanisms, and processes used to leverage effective communication and ability to use those tools to complete job responsibilities.
  • Ability to communicate effectively both in writing and in oral communication.
  • Ability to identify internal communication needs and develop strategies, methods, and tools to engage business partners, both internal and external to the Branch.
  • Ability to present information, and convey issues and complex information to both technical and non-technical audiences.
  • Ability to work independently and autonomously to identify what needs to be done and execute.
  • Ability to work with and influence people at multiple levels of the Branch to advise best communication channel and frequency of communication.
  • Skill in effectively utilizing SharePoint and other communication applications and technologies to assess and leverage as well as develop new ones.
  • Skill in messaging information to support and market projects/programs and services to an internal audience.


  • Bachelor's degree in Communications, Journalism, Marketing, or closely related field.
  • 3 years related communications experience, preferably in the public sector.
  • Excellent grammar, spelling, copyediting and proofreading skills.
  • Experience providing consultation to directors, managers, and/or project leads to develop communication plans and strategies.
  • Ability to communicate effectively both orally and in writing, as well as the ability to work independently and as part of a team.
  • Experience supporting organizations through transformational change.
  • Experience in developing feedback mechanisms and routinely collecting input from impacted stakeholder groups.
  • Ability to learn and understand the priorities of the Branch based on the strategic vision and objectives and translating into consumable and understandable communications.
  • Outstanding judgment and interpersonal skills.
  • Ability to juggle multiple projects that demonstrates creativity, flexibility and proactive approach to work.
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook); SharePoint, desktop publishing, and graphic design experience a plus
  • Travel to different court locations throughout the state on occasion.
  • Successful completion of a background check.


  • Master's Degree and/or certificate or coursework in Organizational Design and Change or Communications.
  • Experience in managing business process changes.
  • Experience in managing enterprise change management initiatives.
  • Consulting experience in change management, process reengineering, and/or project management through transformational change a plus

SALARY RANGE: $31.43-$48.73 per hour $65,625.84- $101,748.24 annually. Starting salary depending upon qualifications.

GREAT BENEFITS PACKAGE!  The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pretax flexible spending accounts, retirement plan, tax deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.  Visit for benefits information.

APPLICATION DEADLINE: December 15, 2017 4:00 p.m.

TO APPLY: Apply online at Attach a resume and cover letter expressing your interest in this position.

Minnesota Judicial Branch
Human Resources Recruiting, Room G08
25 Rev. Dr. Martin Luther King Jr. Blvd.
St. Paul, MN  55155
It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age.

Equal Employment Opportunity