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Tuesday, January 30, 2018

City of Minneapolis - Communications and Outreach Branch Director

The Communications and Outreach Branch Director (also known as an Emergency Management Operations Administrator), under the direction of the Operations Section Chief, will lead the Office of Emergency Management's (OEM) public information, public education, and public engagement efforts. The Director will serve as OEM's point of contact for public and media information, including social media.  The incumbent will coordinate with the City's Communications Department in enterprise-wide crisis communications and will manage OEM's warning and notifications systems. In doing so, the Director will support OEM's efforts to lead all city-wide preparation for and execution of emergency management operations and/or continuity of operations activities, including those for planned events.

The Communications & Outreach Branch Director (COBD) generally works normal business hours in an office environment, as assigned. However, the incumbent may be assigned flexible work hours that include nights/weekends to meet with neighborhood associations and other organizations.

This position is grant-funded with funding secured through June 2019; renewal of the grant will be sought.  
 Job Duties and Responsibilities:
  • Lead and coordinate all city-wide preparation for and execution of emergency management operations and/or continuity of operations activities in the areas of communications and outreach, particularly in the following: crisis communications, public information, social media, warning and notification, incident management and coordination, training and exercises, multiagency coordination system (physical or virtual) activities, and implementation of emergency operations and continuity of operations plans.
  • Develop and implement internal and external communication strategies to inform and engage elected officials, City staff, community partners and the general public in the work of the OEM.
  • Research, write, edit, and produce news releases, articles, newsletters, brochures, and web items to inform various audiences, including residents, neighborhood groups, and elected officials.
  • Manage and coordinate a City-wide emergency-management public education program that communicates information with respect to hazards, preparedness, and planning.
  • Collaborate with other City Departments to accomplish emergency management and/or continuity of operations goals and objectives.
  • Assess overall emergency management program against established metrics based on performance in tests, exercises and incidents, thus capturing lessons learned that contribute to program improvement.
  • Work with Department Director to develop departmental objectives, outcome measures, and strategies for incorporation into the business plan and budget.
  • Participate in formulating strategic plans, department policy, department organization structure, staffing decisions, and in interpreting department policy to staff and managers.
  • Serve as an on-call City Coordinating Officer with delegated authority, in rotation with other qualified personnel, using command-level judgment about the need for and scope of any City response to observed threats or hazards; determine and establish appropriate organizational coordination, including virtual or physical emergency operations center; activate resources from within and outside the City; and directly execute the response/coordination plan.
  • Monitor external threats and hazards and advise staff and appointed and elected officials as to appropriate pre-response and response actions as required.
  • Analyze, interpret, and implement regulatory, statutory, and policy guidance and mandates as they apply to emergency management operations; and communicate with State and Federal governments to evaluate and assess operations against requirements and/or guidance.
  • Responsible for developing policy papers, reports, standard operating guidelines, ordinances and legislation.
  • Anticipate future disasters and take preventive and preparatory measures to build disaster-resistant and disaster-resilient communities.
  • Use sound risk management principles (i.e. hazard identification, risk analysis, and impact analysis) in assigning priorities and resources.
  • Analyze and report on operational efficiency and preparedness activities.
  • Develop and implement new initiatives to maximize effectiveness and efficiency in pursuit of departmental, City, regional, State and Federal objectives in the area of responsibility.
  • Research and analyze emergency management policy options and make recommendations and assist in the implementation of selected options.
  • Advocate, both verbally and in writing, before legislative bodies and executive offices for policy and legislative initiatives which support the City's emergency management goals.

Working Conditions: Normal Office Setting
 Required Qualifications:
Education: Bachelor's Degree in Communications, Public Affairs, Emergency Management or a closely related field or equivalent.

Experience: Five years of experience performing similar duties in the public or private sector.

Equivalency: An equivalent combination of related education and experience may be considered.

Cultural competency: Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.

Resume: You must submit your resume in order to be considered for this position. Without it, your application will be deemed as incomplete and may not be given further consideration.

Selection Process: The selection process will consist of one or more of the following steps: a rating of Training and Experience based on the contents of submitted application materials, behavior-based interviews, and/or a work-simulated presentation (100%). Information gathered from each step will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.  Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number of participating candidates in any phase of the selection process.

Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (MPEA).

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