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Sunday, February 18, 2018

Metropolitan Council - Communications Specialist


We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area.  We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.  More information about us on our website.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region

As a member of the Public Relations team, the person in this position will help Metro Transit employees and the general public stay informed about a broad number of initiatives and activities at Metro Transit. The position will involve writing, editing, and publishing stories for the internal newsletter and Metro Transit's external communication and social media channels; preparing written materials, photography and video; supporting or leading special communications projects; acting as a liaison between the Public Relations team and Metro Transit Police Department leadership at the direction of the public relations manager; pitching stories and responding to inquiries from the news media.

Hiring Salary Range:  $60,611 - $68,786 Annually
Full Salary Range: $60,611 - $85,987 Annually
Examples of Duties
  • Work to coordinate weekly publication tasks for Insights, the agency's internal newsletter, including reporting, writing and editing stories, taking photographs and writing captions. Also will be responsible for publishing Insights in digital and online formats including a PDF template, an e-mail template and the organization intranet.
  • Report, write, edit and post stories and photos to Rider's Almanac, Metro Transit's public-facing blog.
  • Support special projects as assigned including assisting with website content for the Metro Transit Police Department or transit projects.
  • Prepare written communications such as media releases, newsletters with photos, feature stories, and talking points to support media opportunities or presentations.
  • Write copy, provide photos or video for Metro Transit's internal and external communications channels.
  • Contact and respond to media inquiries as needed and in support of Metro Transit's Public Relations team.
  • Assist with designing and implementing organizational tools for the Public Relations team that lead to increased productivity.
  • Help to define and establish content strategy for Public Relations team.
  • Bachelor's degree in journalism, communications, multimedia communications or related field.  AND at least two (2) years of progressive experience in writing/marketing communications and working with media.
  • High School Diploma/GED AND at least six (6) years of progressive experience in writing/marketing communications and working with media.
  • Associate degree in journalism, communications, multimedia communications or related field.  AND at least four (4) years of progressive experience in writing/marketing communications and working with media.

  • At least 3 or more years working directly with television media, radio, print media, online / social media is desired.
  • Experience with producing and editing video.
 Knowledge Skills and Abilities:
  • Strong communication skills, journalistic skills (writing, editing, proofing, photography, design awareness) and attention to detail.
  • Strong sense of urgency and commitment to meeting expectations and deadlines with quality work product.
  • Ability to communicate and work well with a variety of media outlets including dailies, TV and radio reporters and community newspapers. 
  • Strong computer skills using software such as Word, PowerPoint, Outlook and Publisher.
  • Understanding of and experience working in public transportation or a related multi-functional, 24-hour organization
  • A demonstrated commitment to Customer Service
  • Understanding of Community Relations and working with government entities, outside boards and general public.
  • Capacity and willingness to coordinate communication activities with project partners.
  • Ability to communicate and work well with others across departments at all levels, including technical and subject matter experts in different areas
  • Ability to operate digital cameras, and download and edit photos.
  • Commitment to working with diverse communities throughout the Twin Cities.
  • Willingness to take on special assignments to achieve positive results for the agency.
  • A basic understanding of response procedures to requests under Minnesota Data Practices Act.

What you can expect from us:
  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We invest in our employees' professional development and provide excellent benefits.
  • We are committed to supporting a diverse workforce that reflects the communities we serve.
More about why you should join us!
Supplemental Information
Union/Grade  Non-represented Grade F
FLSA Non-Exempt
Safety Sensitive: No

What your work environment would be
Work is performed in highly structured, controlled and standard office setting. Requires availability for assignment on any shift. Work in an environment that has moderate noise level. Ability to work a flexible, rotating schedule.

What steps the recruitment process involves
You must qualify at each of the numbered steps below to be considered a final candidate for the job.
  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test and a background check, which verifies education and employment, covers driving record (if applicable to the job) and any criminal record.  If you have a criminal conviction, you do not automatically fail.  The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.  If you have a disability that requires accommodation during the selection process, please call Human Resources at (612) 349-7071.

Apply now.