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Saturday, August 18, 2018

Minnesota Wild - Promotions Crew

Position Summary/Description 
This position is responsible for a variety of duties including, but not limited to, game operations assistance during Minnesota Wild home games and event assistance during Minnesota Wild events.

Responsibilities/Essential Functions
  • Responsible for executing in-game promotional elements including but not limited to the Flag Bearer, Bench Buddies, Let’s Play Hockey, Zamboni rides, intermission activities, giveaways and contests.
  • Responsible for selecting age and ability appropriate individuals to participate in activities or contests.
  • Prepares supplies and props prior to activities and transports them throughout the arena.
  • Responsible for working in a variety of areas including concourses, lobbies, ice level, press box and Promotions Booth. 
  • Responds in a timely fashion to the tasks assigned to him or her and reports any concerns to the supervisor.
  • May be assigned to work on-ice during intermissions and post-game activities.  
  • Follows proper procedures during activities to ensure the safety of participants and guests. 
  • Attends the pre-shift meeting for each event.
  • Works internal and external events, outside of Wild games, including but not limited to festivals, business expos, parades, arena events, etc.
  • Must be available to work 50% of all Wild games during the NHL pre and regular seasons, as well as additional games in the post season.
  • Performs other related duties as assigned.
Position Requirements
    Formal Education & Certification
  • Some post-secondary education is preferred
  • Some experience working with college, minor league or professional sports promotions or marketing is preferred

2.    Knowledge & Experience
  • Customer service experience preferred
  • Strong organization, planning and implementation skills
  • Problem solving skills including identifying and resolving in a timely manner
  • Able to follow instructions and respond to supervisor direction
  • Able to work with the guest and staff in a professional manner at all times

3.    Personal Attributes
  • Customer service oriented
  • Fan-friendly attitude and willing to initiate conversation with guests
  • Able to work within a team and a service oriented environment
  • Professional appearance 

4.    Work Conditions/ Essential Functions 
  • Available to work evenings, weekends and holidays
  • Available to work 50% of all Wild games
  • Able to attend pre-shift meeting for each event as scheduled
  • Able to perform all Promotions Crew tasks
  • Able to deal with frequent change
  • No guarantee of hours
  • Ability to stand up to 5 hours at a time
  • Ability to lift and/or move up to 50 pounds
  • Ability to push and pull objects up to 300 pounds
  • May be exposed to inclement conditions
  • Able to walk up and down steps

Equal Opportunity Employer