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Monday, October 29, 2018

Kemps Ice Cream - Social Media Community Specialist

Job Description 

Manage social media community engagement across the DFA Fluid Milk and Ice Cream division’s social channels. Be the voice of our brands with our online communities.
Duties and Responsibilities:
  • Actively manage social communities for all key brands. Monitor social conversations on all social channels and engage with consumers. Brands include Kemps, Cass Clay, Oakhurst, Guida’s, Sweet Me, Top the Tater, and Live Real Farms
  • Ensure that all brand standards and appropriate messaging are maintained across all platforms
  • Increase fan engagement by facilitating discussions; participate in real-time community conversations on behalf of the brands
  • Collaborate on monthly content calendars; assist in social content ideation
  • Assist in various marketing tasks when required (e.g. shipping merchandise, mailing coupons, providing promotional support, etc.)
  • Track, analyze, and report online community activity


Required Minimum Qualifications:
Education and Experience
  • Bachelor’s Degree in Communications, Marketing or similarly related field
  • 2-4 years work experience in social media, communications or content marketing
  • Experience in community management required
Necessary Knowledge, Skills and Abilities
  • Excellent written and verbal communication skills
  • Proactive and organized
  • Must be a good story teller
  • Strong copywriting skills
EEO/AA/Female/Minority/Disabled/Veteran

Apply now.